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Core Values

 

EXCELLENCE

SAEPL stands out in the market for the quality of the works it has completed and for the excellence of the services it has provided. SAEPL’s approach is based on ensuring that all work is delivered within budget and on time, on the quality of work, on providing professional support throughout the life cycle, on guarantees of quality, and on safety and respect for the environment.

ENVIRONMENTAL SAFETY

In the area of Safety, Hygiene and Health at Work, SAEPL has invested continually in improving the working conditions of its staff and has scrupulously observed its legal obligations. In this context SAEPL has held regular educational and training sessions as it believes in making its professional teams aware of their responsibilities.

In relation to its social and ethical management, SAEPL is committed to acting within the framework of laws and best current practices. In relation to environmental management it works in accordance with quality standard, and regularly carries out environmental inspections on each site identifying problems and working out how best to correct them.

LEADERSHIP & INNOVATION

SAEPL was established in 1981 by a technocrat experienced in the field of Air-conditioning, Refrigeration, and Building Management Systems (BMS). Under his leadership the company has been offering comprehensive services in designing, system engineering, supply, testing & installation and commissioning of HVAC systems for the past three decades.

SAEPL recognizes that the motivation and quality of its Human Resources are factors which have been – and always will be – crucial to the success of the business. The company has therefore always had a policy of training and of professional improvement & innovation directed at all levels of the organizations, and it works all the time to improve working conditions.

TEAMWORK & SPIRIT

SAEPL has a highly qualified multi-disciplinary professional team, and the number of its permanent staff has increased every year. The company is always encouraging its staff to develop professional values of efficiency, honesty and quality, combined with strict observance of the highest ethical standards.

Adaptability, flexibility and responding quickly to the client’s needs are some of the main characteristics of the professionalism which SAEPL is continually promoting to its staff.

RESPECT THE INDIVIDUAL

We always put the client’s interest ahead of our own. This means we deliver more value than expected.

Customers form the nucleus of our business objectives. All our endeavors' are primarily directed towards achieving the highest standards in the arena of client satisfaction.

TRUST, RELIABILITY & INTEGRITY

To us trust is the belief and confidence in the integrity, reliability and fairness of our organization.... an essential value that quantifies and defines our interdependance in relationships with others.

Our spontaneous aim is to make our company trusted in the marketplace and to set a standard for it, inspiring others to be always truthful and fair as principles held higher than profit and traditional business goals.

CUSTOMER ORIENTATION

We have taken a group of actions to support our sales and service staff in considering client needs and satisfaction in their major priorities.

Our business strategies for quality customer orientation include: developing a quality product & serice appreciate by consumers; responding promptly and respectfully to consumer complaints and queries; and dealing sensitively with community issues.